Privacy Policy

Last updated: Jan 15, 2026

At printera.in, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit or place an order on our website.

1. Information We Collect

When you use our website or place an order, we may collect the following information:

Personal Information

Name
Email address
Phone number
Billing and shipping address

Order & Customization Details

Product specifications
Uploaded designs, images, logos, or text for customized printing
Order history and communication related to your order

Technical Information

IP address
Browser type
Device information
Pages visited and time spent on the website

2. How We Use Your Information

We use the collected information to:

Process and fulfill your printing orders
Create and deliver customized products as requested
Communicate order updates, confirmations, and support responses
Improve our website, services, and customer experience
Prevent fraud and ensure secure transactions

3. Uploaded Designs & Custom Content

All designs, images, logos, or text uploaded by customers are used only for order fulfillment.
We do not share, sell, or reuse your designs without your consent.
You confirm that you have the legal rights to use any content uploaded to our website.

4. Payment Information

- We do not store your credit/debit card or UPI details.
- All payments are processed securely through trusted third-party payment gateways.
- We only receive transaction confirmation details required to complete your order.

5. Sharing of Information

We do not sell or rent your personal information.

Your data may be shared only with:

Delivery partners for order shipping
Payment gateway providers for transaction processing
Legal authorities if required by law

All third parties are required to protect your information.

6. Data Security

We take appropriate security measures to protect your personal data from:

Unauthorized access
Loss or misuse
Disclosure or alteration

However, no method of transmission over the internet is 100% secure.

7. Cookies Policy

Our website may use cookies to:

Improve website performance
Remember user preferences
Analyze traffic and usage patterns

You can disable cookies through your browser settings if you prefer.

8. Data Retention

We retain personal information only as long as necessary to fulfill orders and legal obligations.
Custom design files may be deleted after order completion unless required for reprints.

9. Your Rights

You have the right to:

Request access to your personal data
Request correction or deletion of your information
Opt out of promotional communications

To exercise these rights, contact us using the details below.

10. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those websites.

11. Changes to This Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated date.

12. Contact Us

If you have any questions about this Privacy Policy or your data, contact us at:

Print Era
📧 Email: info@printera.in
📞 Phone: 7290000716
📍 Address: Gopal Nagar, Adarsh Nagar, Sector 12, Gurugram, Haryana 122001